Thomas Lang, Jens Krumbiegel
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Responsible for content:
Thomas Lang, Jens Krumbiegel & René Seiler.
As of February 15, 2016, the EU Commission will provide a platform for out-of-court dispute resolution. This gives consumers the opportunity to initially resolve disputes in connection with their online order without having to go to court. The dispute resolution platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.